Complete Privacy Policy
Introduction
Easybwt ("we", "us", or "the company") believes your privacy is important. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and other services.
This policy applies to all users connected with Easybwt. We recommend reading it carefully and contacting us with any questions. By using Easybwt's services, you accept this privacy policy.
Important note: This policy may be updated at any time. We will notify you of significant changes where possible. Continued use of Easybwt after changes constitutes acceptance of the updated policy.
What Information We Collect
Easybwt collects the following types of information:
- Personal information: Name, email address, phone number, date of birth, residential address, and identity number. This information is required to create and verify your account.
- Financial information: Bank account details, mobile banking number, and transaction history. This is required for payment processing.
- Usage information: How you use our platform — which games you play, how much you bet, and how much you win. This helps us improve our service.
- Device information: Your device type, operating system, IP address, and browser information. This is collected for security and fraud prevention.
- Location Information: Your general location (city/country level) determined from your IP address. This is required for legal compliance and security.
- Contact information: When you contact us (email, chat, support ticket), we record that communication.
Your Control: You can choose not to provide certain information, but this may prevent us from delivering full service and cause account verification issues.
How We Use Collected Information
Easybwt uses your information for the following purposes:
- Account Management: To create, maintain, and verify your account.
- Service provision: To provide betting, gaming, deposits, withdrawals, and other services.
- Payment processing: To securely process your deposits and withdrawals.
- Security: To detect fraud, prevent unauthorized access, and keep the platform secure.
- Legal Compliance: To comply with local and international laws and meet regulatory obligations.
- Contact: To send you important updates, promotions, and customer service messages.
- Analytics and improvement: To improve services and understand user behavior.
- Personalization: To customize your experience based on your preferences.
Transparency: We use your information only for the purposes described here. For new purposes, we will ask your permission first.
When We Share Information
Easybwt takes your privacy seriously. However, we may share information in the following circumstances:
- Payment processor: To process your deposits and withdrawals, we share information with payment partners. They are bound by strict confidentiality agreements.
- Legal Authorities: To comply with legal or regulatory obligations.
- Service Provider: We use third-party services for hosting, data analytics, and customer support. These providers operate under our instructions.
- Business transfer: If Easybwt is sold to another company, your information may be transferred to the new owner.
- With consent: We sometimes share information with your consent (for example, in promotional offers).
Prohibited: Easybwt never sells your information to advertising agencies, marketing companies, or other third parties for business purposes.
How Your Information Is Secure
Easybwt follows industry best practices to protect your information:
- SSL Encryption: All browser-server communication is encrypted with 256-bit SSL encryption. This means your login and transaction information cannot be seen by third parties.
- Secure Server: All data is stored in secure data centers with strictly controlled access.
- Strong password policy: We encourage strong passwords and recommend changing them regularly.
- Two-factor authentication: You can enable two-factor authentication (2FA) for added security.
- Regular audits: We conduct regular security audits and vulnerability testing.
Your Responsibility: Keep your password confidential and log out when using public computers. If you notice suspicious activity on your account, report it immediately.
Cookies and tracking technologies
Easybwt uses cookies and similar technologies when you browse our website. These are small files stored on your device.
- Essential Cookies: Essential for the site to function, such as login information. Disabling these will prevent the site from working.
- Performance cookies: Help us understand how users interact with the site.
- Advertising cookies: To display relevant advertising (you can control this from your browser settings).
You can manage cookies from your browser settings at any time. Disabling some cookies may cause certain parts of the site to function incorrectly.
Your Rights
You have the following rights regarding your personal information:
- Right of Access: You can request to know what information Easybwt holds about you. Contact our support team.
- Right to correction: You can correct any inaccurate information you provide.
- Right to erasure: You may delete your information in certain circumstances. However, some information may need to be retained for legal reasons.
- Right to data portability: You can obtain a copy of your information in a format that can be used elsewhere.
- Right to Object: You may object to certain processing activities.
To exercise these rights, please contact our support team. We will review your request and take action in compliance with applicable laws.
How Long We Keep Information
Easybwt retains your information only for as long as necessary:
- Active account: We retain information while your account is active.
- Closed account: After account closure, we may retain specific information for up to 7 years (financial records and legal compliance).
- Transaction records: All transaction records are retained for audit trails.
- Marketing information: If you opt out, we delete your marketing information.
When information is no longer needed, we securely delete or anonymize it.